windows.do Posts

Last Updated: January 2018 Mike is the author of 17 books and 11 video courses on Microsoft Windows.  These vary from beginner guides, such as his Windows 8.1: Out of the Box and Beginning Windows 10 titles, to specialist titles like The Windows 10 Productivity Handbook and The Windows…

Last Updated: July 2018 Mike Halsey was first awarded as a Microsoft MVP (Most Valuable Professional) in the Windows category in 2011.  He currently holds dual awards in the “Windows and Devices for IT” (he has been awarded eight times) and “Windows Insider” (he has…

You can keep up to date with Mike Halsey on Twitter, Facebook, and YouTube by clicking the icons below.          If you want to get in touch with Mike Halsey to discuss a subject raised on this website, to seek help or…

In order to provide better quality help and support I’ve created a PC and Windows Troubleshooting survey.  If you have five to ten minutes spare please tell me about the problems you have had with Microsoft Windows, your software, hardware and other aspects of your…

Welcome to Windows.do and its sister brand PCSupport.tv, I’m Mike Halsey, a veteran IT support professional, educator, and author.  I’m very proud of the site and hope you find the help and support I provide easy to understand, and of the highest quality.  As a…

As a professional, knowing how to properly troubleshoot the file system you’re working on is essential. In this course, Windows File System Troubleshooting, you will learn how to navigate the file system in Windows 7, 8.1, and 10. First, you’ll learn what’s what, what’s where,…

Author Mike Halsey is a Microsoft MVP (Most Valuable Professional) awardee and technical expert. As the author of Windows 7, 8, and 10 Troubleshooting and support books and videos, he takes complex subjects and presents them in simple and straightforward ways. In this book, Mike…

Whatever version of Windows you are using, you will need a stable Internet connection and access to your company network and its shared files and resources. When a network connection fails, it can result in an expensive loss of productivity. What You’ll Learn Set up…

It can be challenging troubleshooting problems with Windows, so knowing how to translate this into support for end users can be essential. This course teaches you to work with PC users to diagnose and troubleshoot problems on Microsoft Windows. It’s not always possible to get…

Not every problem on PCs has a simple solution. The concepts in this course will be demonstrated by focusing on real-world examples of problems that people face with their PCs, and how to troubleshoot those specific problems. Not every problem on Windows PCs has a…