Tag: support

While many people subscribe to one of Microsoft’s “365” programmes, where you can get Office and OneDrive storage for an annual fee, others prefer to use a standalone version of Office.  What’s more, if your needs are fairly basic, just writing letters and simple spreadsheets,…

The world of smartphones running Google’s Android is a very fractured overall eco-system.  Some manufacturers support handsets with updates for many years, while others can seemingly drop all support after just one.  Fortunately though, if you use an iPhone from Apple the situation is much…

Every dog has his day and all support has now ended for Windows 7.  This means that there will be no further security or stability patches released for the operating system. Operating systems are periodically retired because as technology moves on, several things can happen. …

With all support for Windows 7 now ended, there’s a lifeline for business and enterprise customers who haven’t yet migrated their PCs to Windows 10, or who perhaps need Windows 7 for mission-critical systems.  Microsoft is allowing some business and all enterprise customers to extend…

Tech support scams are on the rise, especially ones conducted over the telephone.  These scams are incredibly complex and use genuine call-centre staff who don’t realise that they’re being used by criminal gangs to scam money out of unsuspecting victims. There are several ways that…

Mike Halsey has many years experience in providing IT Support, and in helping other people to become more effective tech professionals.  This book helps you achieve that goal by learning how to provide the most useful IT support for your users. You’ll learn how to…