Tag: support

Tech support scams are on the rise, especially ones conducted over the telephone.  These scams are incredibly complex and use genuine call-centre staff who don’t realise that they’re being used by criminal gangs to scam money out of unsuspecting victims. There are several ways that…

Mike Halsey has many years experience in providing IT Support, and in helping other people to become more effective tech professionals.  This book helps you achieve that goal by learning how to provide the most useful IT support for your users. You’ll learn how to…