Tag: support

It can be tricky choosing a new smartphone to purchase.  The manufacturers of all the big Android handsets, Samsung, OnePlus, Xiaomi, Oppo and more all target their advertising at how great their new handsets are, how much the cameras have improved, and how you’ll really…

While many people subscribe to one of Microsoft’s “365” programmes, where you can get Office and OneDrive storage for an annual fee, others prefer to use a standalone version of Office.  What’s more, if your needs are fairly basic, just writing letters and simple spreadsheets,…

The world of smartphones running Google’s Android is a very fractured overall eco-system.  Some manufacturers support handsets with updates for many years, while others can seemingly drop all support after just one.  Fortunately though, if you use an iPhone from Apple the situation is much…

Tech support scams are on the rise, especially ones conducted over the telephone.  These scams are incredibly complex and use genuine call-centre staff who don’t realise that they’re being used by criminal gangs to scam money out of unsuspecting victims. There are several ways that…

Mike Halsey has many years experience in providing IT Support, and in helping other people to become more effective tech professionals.  This book helps you achieve that goal by learning how to provide the most useful IT support for your users. You’ll learn how to…