Category: what i .do

The IT Support Handbook

Mike Halsey has many years experience in providing IT Support, and in helping other people to become more effective tech professionals. This book helps you achieve that goal by learning how to provide the most useful IT support for your users. You’ll learn how to…

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Windows Installation, Updating, and Recovery Troubleshooting

My 14th Pluralsight course, Windows Installation, Updating, and Recovery troubleshooting is now available to watch. A PC is not a PC without a working operating system on board, and productivity doesn’t exist unless this happens smoothly, efficiently, and with a result that’s stable, resilient, and…

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My Computing History

Last Updated: October 2018 I got my first computer in 1981 at the tender age of 11. In fact I wanted a colouring book, I had no idea what a computer was, but within a few days I was completely hooked and never looked back. …

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The Official Gemini PDA User Guide

My 18th book is the official user guide for the amazing Gemini PDA, from Planet Computers. The Gemini PDA is the spiritual successor to the legendary Psion Series 5 PDA. Running Android, and able to triple-boot with different Linux distros, and Sailfish OS, the Gemini…

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Windows Networking Troubleshooting

Network connections are vital for computing, from static, secure workplace connections, to mobile connections of different types. If something goes wrong however diagnosing and repairing the problem can be a difficult, and complicated process. This course will teach you all you need to know about…

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What I Use

Last Updated: July 2019 Microsoft Surface Laptop 2 While my desktop PC is my daily driver for work, there are times I want to be able to work in the garden, or at a local bar or cafe (I know, it’s a terrible life), or…

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Books and Video Courses

Last Updated: January 2018 Mike is the author of 17 books and 11 video courses on Microsoft Windows. These vary from beginner guides, such as his Windows 8.1: Out of the Box and Beginning Windows 10 titles, to specialist titles like The Windows 10 Productivity Handbook and The Windows…

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Microsoft MVP Award

Last Updated: July 2019 Mike Halsey was first awarded as a Microsoft MVP (Most Valuable Professional) in the Windows category in 2011. He currently holds dual awards in the “Windows and Devices for IT” (he has been awarded nine times) and “Windows Insider” (he has…

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Windows File System Troubleshooting

As a professional, knowing how to properly troubleshoot the file system you’re working on is essential. In this course, Windows File System Troubleshooting, you will learn how to navigate the file system in Windows 7, 8.1, and 10. First, you’ll learn what’s what, what’s where,…

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The Windows 10 Productivity Handbook

Author Mike Halsey is a Microsoft MVP (Most Valuable Professional) awardee and technical expert. As the author of Windows 7, 8, and 10 Troubleshooting and support books and videos, he takes complex subjects and presents them in simple and straightforward ways. In this book, Mike…

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