Category: courses

Learn to troubleshoot and repair Windows 11 problems like the pros. In this course, Windows 11 Troubleshooting, you’ll learn how to diagnose and troubleshoot any type of problem on Windows 11 PCs. You’ll learn how to support local and hybrid workers anywhere in the world,…

Troubleshooting, diagnosing, and repairing problems with PCs proficiently is key to maintaining productivity in today’s connected world. Here we’ll build your skills as a proficient troubleshooter for Windows 10 systems. In this course, Windows 10 Troubleshooting, Part 2, you’ll learn how to troubleshoot, diagnose and…

Troubleshooting, diagnosing, and repairing problems with PCs effectively is key to maintaining productivity in today’s connected world. Here we’ll get you started as a proficient troubleshooter for Windows 10 systems. In this course, Windows 10 Troubleshooting, Part 1, you’ll learn how to troubleshoot, diagnose and…

Network connections are vital for computing, from static, secure workplace connections, to mobile connections of different types. If something goes wrong however diagnosing and repairing the problem can be a difficult, and complicated process. This course will teach you all you need to know about…

As a professional, knowing how to properly troubleshoot the file system you’re working on is essential. In this course, Windows File System Troubleshooting, you will learn how to navigate the file system in Windows 7, 8.1, and 10. First, you’ll learn what’s what, what’s where,…

It can be challenging troubleshooting problems with Windows, so knowing how to translate this into support for end users can be essential. This course teaches you to work with PC users to diagnose and troubleshoot problems on Microsoft Windows. It’s not always possible to get…

Not every problem on PCs has a simple solution. The concepts in this course will be demonstrated by focusing on real-world examples of problems that people face with their PCs, and how to troubleshoot those specific problems. Not every problem on Windows PCs has a…

Nothing happens on a PC without the Registry being involved. This “nervous system” for your PC controls everything from start-up, to software installation, driver management, and configuration. This course, Windows Registry Troubleshooting, will take you on a deep-dive into the Registry, showing you what’s what,…

Virus and malware infection can plunge any business or organization into crisis as it spreads from one PC to another across a network, encrypts files, and downs desktops and servers. This course, Windows Virus and Malware Troubleshooting, will first teach you about the different types…