Category: what i .do

Microsoft MVP Award

Last Updated: July 2021 Mike Halsey was first awarded as a Microsoft MVP (Most Valuable Professional) in the Windows category in 2011. He currently holds the “Windows and Devices for IT” MVP award (he has been awarded for eleven consecutive years) and was awarded as…

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Windows File System Troubleshooting

As a professional, knowing how to properly troubleshoot the file system you’re working on is essential. In this course, Windows File System Troubleshooting, you will learn how to navigate the file system in Windows 7, 8.1, and 10. First, you’ll learn what’s what, what’s where,…

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The Windows 10 Productivity Handbook

Author Mike Halsey is a Microsoft MVP (Most Valuable Professional) awardee and technical expert. As the author of Windows 7, 8, and 10 Troubleshooting and support books and videos, he takes complex subjects and presents them in simple and straightforward ways. In this book, Mike…

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Windows Networking Troubleshooting

Whatever version of Windows you are using, you will need a stable Internet connection and access to your company network and its shared files and resources. When a network connection fails, it can result in an expensive loss of productivity. What You’ll Learn Set up…

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Providing Troubleshooting Support for Windows Users

It can be challenging troubleshooting problems with Windows, so knowing how to translate this into support for end users can be essential. This course teaches you to work with PC users to diagnose and troubleshoot problems on Microsoft Windows. It’s not always possible to get…

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Troubleshooting Difficult Problems in Windows

Not every problem on PCs has a simple solution. The concepts in this course will be demonstrated by focusing on real-world examples of problems that people face with their PCs, and how to troubleshoot those specific problems. Not every problem on Windows PCs has a…

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Windows Registry Troubleshooting

Nothing happens on a PC without the Registry being involved. This “nervous system” for your PC controls everything from start-up, to software installation, driver management, and configuration. This course, Windows Registry Troubleshooting, will take you on a deep-dive into the Registry, showing you what’s what,…

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Windows Virus and Malware Troubleshooting

Whatever version of Windows you’re using, the threat of virus and malware infection is always a common danger. From key loggers and Trojans, intent on stealing passwords and data, to malware that can disable individual PCs or even a company network, the cost to business…

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Windows Virus and Malware Troubleshooting

Virus and malware infection can plunge any business or organization into crisis as it spreads from one PC to another across a network, encrypts files, and downs desktops and servers. This course, Windows Virus and Malware Troubleshooting, will first teach you about the different types…

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Troubleshooting Windows Startup

Nothing is a greater barrier to productivity than a PC that won’t boot, but what do you do? Reimaging the PC gets you caught up in hours of app and Windows updates, and reinstalling Windows makes things even worse. This course will show you how…

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