Category: what i .do

Providing Troubleshooting Support for Windows Users

It can be challenging troubleshooting problems with Windows, so knowing how to translate this into support for end users can be essential. This course teaches you to work with PC users to diagnose and troubleshoot problems on Microsoft Windows. It’s not always possible to get…

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Troubleshooting Difficult Problems in Windows

Not every problem on PCs has a simple solution. The concepts in this course will be demonstrated by focusing on real-world examples of problems that people face with their PCs, and how to troubleshoot those specific problems. Not every problem on Windows PCs has a…

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Windows Registry Troubleshooting

Nothing happens on a PC without the Registry being involved. This “nervous system” for your PC controls everything from start-up, to software installation, driver management, and configuration. This course, Windows Registry Troubleshooting, will take you on a deep-dive into the Registry, showing you what’s what,…

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Windows Virus and Malware Troubleshooting

Whatever version of Windows you’re using, the threat of virus and malware infection is always a common danger. From key loggers and Trojans, intent on stealing passwords and data, to malware that can disable individual PCs or even a company network, the cost to business…

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Windows Virus and Malware Troubleshooting

Virus and malware infection can plunge any business or organization into crisis as it spreads from one PC to another across a network, encrypts files, and downs desktops and servers. This course, Windows Virus and Malware Troubleshooting, will first teach you about the different types…

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Troubleshooting Windows Startup

Nothing is a greater barrier to productivity than a PC that won’t boot, but what do you do? Reimaging the PC gets you caught up in hours of app and Windows updates, and reinstalling Windows makes things even worse. This course will show you how…

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Windows 10 Troubleshooting

Focus on the problems that most commonly plague PC users and fix each one with a step-by-step approach that helps you understand the cause, the solution, and the tools required. Discover the connections between the different hardware and software in your devices, and how their…

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Windows File System Troubleshooting

The Windows file system is large and complex, featuring not only a huge number of essential files and folders for the Windows OS, your software and hardware, but also several different underlying file systems that manage and maintain file integrity on your disks. In this…

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The Windows 10 Accessibility Handbook

Learn everything you need to know about making Windows 10 easier to use, see, hear, touch, or read, whether you are using it yourself, setting it up for another person, teaching others about ease of use at work or in the home, or working with…

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Beginning Windows 10

Whether you are new to Windows, or you want to get up to speed with the latest features and changes, this book has everything you need to get started. Author Mike Halsey shows you how to create an environment for school, work, and play that…

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