Last Updated: December 2021 Mike is the author of 23 books and 16 video courses on Microsoft Windows and other technology subjects. These vary from beginner guides, such as his Windows 11 Made Easy and Beginning Windows 10 titles, to specialist titles like The Green IT…
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Last Updated: July 2023 Mike Halsey was first awarded as a Microsoft MVP (Most Valuable Professional) in the Windows category in 2011. He currently holds the “Windows and Devices for IT” MVP award (he has been awarded for thirteen consecutive years) and was awarded as…
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Author Mike Halsey is a Microsoft MVP (Most Valuable Professional) awardee and technical expert. As the author of Windows 7, 8, and 10 Troubleshooting and support books and videos, he takes complex subjects and presents them in simple and straightforward ways. In this book, Mike…
Whatever version of Windows you are using, you will need a stable Internet connection and access to your company network and its shared files and resources. When a network connection fails, it can result in an expensive loss of productivity. What You’ll Learn Set up…
It can be challenging troubleshooting problems with Windows, so knowing how to translate this into support for end users can be essential. This course teaches you to work with PC users to diagnose and troubleshoot problems on Microsoft Windows. It’s not always possible to get…
Not every problem on PCs has a simple solution. The concepts in this course will be demonstrated by focusing on real-world examples of problems that people face with their PCs, and how to troubleshoot those specific problems. Not every problem on Windows PCs has a…
Nothing happens on a PC without the Registry being involved. This “nervous system” for your PC controls everything from start-up, to software installation, driver management, and configuration. This course, Windows Registry Troubleshooting, will take you on a deep-dive into the Registry, showing you what’s what,…
Whatever version of Windows you’re using, the threat of virus and malware infection is always a common danger. From key loggers and Trojans, intent on stealing passwords and data, to malware that can disable individual PCs or even a company network, the cost to business…