Tag: apress

The IT Support Handbook

Mike Halsey has many years experience in providing IT Support, and in helping other people to become more effective tech professionals.  This book helps you achieve that goal by learning how to provide the most useful IT support for your users. You’ll learn how to…

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Books and Video Courses

Last Updated: January 2018 Mike is the author of 17 books and 11 video courses on Microsoft Windows.  These vary from beginner guides, such as his Windows 8.1: Out of the Box and Beginning Windows 10 titles, to specialist titles like The Windows 10 Productivity Handbook and The Windows…

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The Windows 10 Productivity Handbook

Author Mike Halsey is a Microsoft MVP (Most Valuable Professional) awardee and technical expert. As the author of Windows 7, 8, and 10 Troubleshooting and support books and videos, he takes complex subjects and presents them in simple and straightforward ways. In this book, Mike…

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Windows Networking Troubleshooting

Whatever version of Windows you are using, you will need a stable Internet connection and access to your company network and its shared files and resources. When a network connection fails, it can result in an expensive loss of productivity. What You’ll Learn Set up…

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Windows Virus and Malware Troubleshooting

Whatever version of Windows you’re using, the threat of virus and malware infection is always a common danger. From key loggers and Trojans, intent on stealing passwords and data, to malware that can disable individual PCs or even a company network, the cost to business…

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Windows 10 Troubleshooting

Focus on the problems that most commonly plague PC users and fix each one with a step-by-step approach that helps you understand the cause, the solution, and the tools required. Discover the connections between the different hardware and software in your devices, and how their…

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Windows File System Troubleshooting

The Windows file system is large and complex, featuring not only a huge number of essential files and folders for the Windows OS, your software and hardware, but also several different underlying file systems that manage and maintain file integrity on your disks. In this…

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The Windows 10 Accessibility Handbook

Learn everything you need to know about making Windows 10 easier to use, see, hear, touch, or read, whether you are using it yourself, setting it up for another person, teaching others about ease of use at work or in the home, or working with…

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Beginning Windows 10

Whether you are new to Windows, or you want to get up to speed with the latest features and changes, this book has everything you need to get started. Author Mike Halsey shows you how to create an environment for school, work, and play that…

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Windows Software and Hardware Compatibility Troubleshooting

As companies keep their existing hardware and operating systems for more years than ever before, the need to diagnose and repair problems is becoming ever more important for IT Pros and system administrators. Whatever version of Windows you’re using (including Windows 10) you’ll likely need…

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